Kyei Residential Ltd (“Kyei Residential,” “we,” “us,” or “our”) operates a business intelligence platform that connects to your company’s documents, tools, and third-party accounts to help you find information and generate insights (the “Service”). These Terms of Service (“Terms”) govern your access to and use of the Service. Kyei Residential Ltd is a private limited company registered in England and Wales, company number 13693388.
By creating an account or using the Service, you agree to these Terms. If you’re using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.
1. The Service
Nansa lets you connect third-party business tools (such as accounting, CRM, marketing, and productivity platforms) to a shared workspace, and uses that data to generate dashboards, insights, and AI-generated summaries. Nansa is a data aggregation and analysis tool — it is not a substitute for professional financial, legal, tax, or accounting advice, and you should not rely on it as the sole basis for business decisions.
2. Accounts and Workspaces
- You must provide accurate information when creating an account and keep your login credentials confidential.
- You’re responsible for all activity that happens under your account.
- A “workspace” is a shared environment for your team. Workspace owners can invite members, manage integrations, and control access. Owners are responsible for ensuring they have the right to share their organization’s data within the workspace.
- We may suspend or terminate accounts that violate these Terms, that we reasonably believe pose a security risk, or that are inactive for an extended period, with notice where practicable.
3. Connected Integrations and Third-Party Data
When you connect a third-party service (e.g. QuickBooks, Xero, Google Drive, Gmail, Google Sheets/Docs, Meta/Facebook, Instagram, WhatsApp Business, Stripe) to Nansa:
- You authorize Nansa to access and process the data made available by that connection, for the purpose of powering the Service.
- You represent that you have the right to share that data with Nansa, including complying with the third-party provider’s own terms of service.
- You can disconnect an integration at any time from the Integrations page; we will stop syncing new data from that source, subject to the data retention practices described in our Privacy Policy.
- We are not responsible for the accuracy, availability, or content of data provided by third-party services.
4. Acceptable Use
You agree not to:
- Use the Service to store or process data you don’t have the legal right to use;
- Attempt to access another workspace’s data without authorization;
- Reverse-engineer, scrape, or interfere with the Service’s normal operation;
- Use the Service to build a directly competing product;
- Upload malicious code or attempt to compromise the security of the Service.
5. Subscriptions and Billing
Certain features require a paid subscription. Pricing and plan details are shown in-app. Subscriptions renew automatically unless cancelled before the renewal date. Payments are processed by Stripe.
6. Intellectual Property
Nansa and its licensors own all rights in the Service, including its software, design, and branding. You retain ownership of the data you connect or upload (“Your Data”). You grant us a limited license to host, process, and display Your Data solely to provide the Service to you.
7. AI-Generated Content
Some features (insights, narratives, summaries, chat answers) are generated using AI models and may contain errors, omissions, or inaccuracies. You should independently verify any AI-generated output before relying on it for business, financial, or legal decisions.
8. Disclaimers
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
9. Limitation of Liability
To the maximum extent permitted by law, Nansa will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim arose.
10. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms. Upon termination, your right to use the Service ends, though certain provisions (ownership, disclaimers, liability limits) survive.
11. Changes to These Terms
We may update these Terms from time to time. We’ll notify you of material changes by email or in-app notice before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
12. Governing Law
These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact
Questions about these Terms? Contact us at hello@nansa.io.